Three inputs. Live number. Built on industry benchmarks from the Harvard Business Review study, ServiceTitan benchmarks, and our own client data.
Methodology. Slow response loss = 32% of monthly leads × close rate × avg job value × value of recoverable response window (HBR Lead Response Study, ServiceTitan benchmarks). Follow-up gap = differential between 1.3-touch industry average close rate (~18%) and 5-7-touch benchmark (~32%). Dormant value = estimated database size (revenue × 5 years ÷ avg job value) × 8% reactivation rate, monthly amortized. These are conservative directional figures. Your audit gives you actual numbers from your real data.
Thirty minutes. We pull your CRM, response logs, and last 90 days of quotes. You leave with the exact monthly figure you're losing — and whether GRAIN can actually recover it.